Web Chat

Our web chat is available Monday through Friday from 8:30 am – 4:30 pm

Please make sure that you are in a safe location, using a safe device, before connecting with us.  Our web chat is end-to-end encrypted, which means that only you and the advocate you're chatting with can read the contents of the messages being sent. However, there is no technology that can prevent information from being read on a device that has a virus, malware, spyware, etc. installed on it. 

If you are concerned that your computer or phone might be compromised, please call our 24-hour support and information line at 607 754 4340. If this is an emergency, dial 911.  If you cannot safely call our hotline and require web chat services, the New York State Office for the Prevention of Domestic Violence offers a 24-hour web chat at https://opdv.ny.gov/.

When you are done with the web chat, remember to clear your device’s history and erase your cookies to prevent someone from viewing your internet activity.

Please click the link below to begin your web chat:

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Residential Program

Advocacy Services


What is domestic violence?

Domestic Violence is a pattern of coercive behavior. This pattern can include abuse of various sorts of one family member by another including:

Perpetrators of domestic violence have a goal to establish and maintain power and control over their partners and/or other family members.

This violence affects people in every racial, ethnic, and socioeconomic group and includes people of all ages who have lived together or who have had an intimate relationship.

Domestic violence often escalates in severity and frequency over time and can have serious health and psychological ramifications.

How can you learn more?

Representatives from Rise are available to speak to community organizations about domestic violence and our services.

For more information, call 6O7.748.7453.

For additional information: www.opdv.ny.gov/whatisdv