Residential Services

The Rise shelter (then known as SOS Shelter) has served our community since 1979 and was one of the first domestic violence shelters in New York State. 

The shelter is at a confidential location to protect the safety and privacy of residents.  We accept survivors of all gender identities and their children and are committed to ensuring our services are accessible and inclusive to all.

Each family has their own private bedroom and bathroom in our shelter. Residents share communal kitchen and dining areas, living room and recreational space. 

We can provide transportation to get new residents to the shelter and to their appointments during their stays. Residents are provided with food and participate in meal preparation. We provide personal care products and toiletries, clothing for those who weren’t able to bring much with them, and formula and diapers for infants and toddlers. School-age children can attend school while at the shelter.
We accept service animals but unfortunately cannot provide housing for pets on site. We will make arrangements to have pets temporarily housed at a partnering animal shelter while their owner is in our shelter.  The animal shelters provide all food and medical care, encourage you to visit your pet throughout their stay. and will return your pet once the services are no longer needed. 
The shelter is staffed 24 hours a day—so there is always someone to talk to. Whether it’s talking at the kitchen table, one-to-one counseling, or group counseling the staff is there to help with needs of residents. We’ll listen and help figure out what the options are.

For shelter admission, call our 24-hour hotline: 607.754.4340. Click here to learn what to expect when calling our hotline.

Residential Program

Advocacy Services


What is domestic violence?

Domestic Violence is a pattern of coercive behavior. This pattern can include abuse of various sorts of one family member by another including:

Perpetrators of domestic violence have a goal to establish and maintain power and control over their partners and/or other family members.

This violence affects people in every racial, ethnic, and socioeconomic group and includes people of all ages who have lived together or who have had an intimate relationship.

Domestic violence often escalates in severity and frequency over time and can have serious health and psychological ramifications.

How can you learn more?

Representatives from Rise are available to speak to community organizations about domestic violence and our services.

For more information, call 6O7.748.7453.

For additional information: